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GoDesk VS Direction

Compare GoDesk VS Direction and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Direction logo Direction

This is a modern alternative version to Falcon 4's Ultimate Boot CD and a alternative to Legacy...
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Direction Landing page
    Landing page //
    2021-09-16

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Direction

Website
howeitworks.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Direction features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and Direction)

GoDesk

Direction

Customer Support
100 100%
Customer Support
0% 0
Web Service Automation
0 0%
Web Service Automation
100% 100
Education
100 100%
Education
0% 0
File Sharing And Backup
0 0%
File Sharing And Backup
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Direction, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

DSYNC - EASY connect your apps, business data and fragmented systems. DSYNC requires no programming system integration, connect your cloud and business applications together. ETL tool connect Website, CRM, POS, Inventory, ERP, IPAAS provider

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Aviatrix - Aviatrix, a pioneer in hybrid cloud networking, is passionate about helping businesses be successful with their cloud strategies. We believe every company needs a secure cloud network to deliver a seamless private and public cloud infrastructure.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

rsync - rsync is a file transfer program for Unix systems. rsync uses the "rsync algorithm" which provides a very fast method for bringing remote files into sync.

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