GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
BrowseControl is an easy-to-use Internet control software that restricts Internet access and enforces web usage policies across your network. Unique Internet restriction policies can be configured based on groups of users or computers.
Websites can be blocked based on IP address, URL, URL keyword, and web content category.
Website blocking with BrowseControl gives you full control over internet and app usage in your organization. BrowseControl’s client agent will keep track of the list of websites and apps you want to block for each group of users. or computers, ensuring it blocks across all of your managed devices.
BrowseControl can also prevent apps from launching, block specific file types from being uploaded/downloaded, and block network ports.
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