GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Based on our record, CoyIM seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Just came across CoyIM. Looks promising, it's basically XMPP + Tor + OTR. It even has interoperability with other OTR and XMPP clients. Source: over 2 years ago
I believe most apps have removed OTR support due to usability issues. However, https://coy.im/ still has it and has a Windows version, but I've never used it. Also Pidgin has terrible XMPP support, but does still have a separate OTR plugin and can run on Windows. Source: about 3 years ago
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