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GoDesk VS ConnectWise Control

Compare GoDesk VS ConnectWise Control and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

ConnectWise Control logo ConnectWise Control

ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • ConnectWise Control Landing page
    Landing page //
    2022-08-06

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

ConnectWise Control

Website
connectwise.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

ConnectWise Control features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

ConnectWise Control videos

+ Add

Connectwise Control Screenconnect MSP Remote Support Tool 2020 Review

More videos:

  • Demo - ConnectWise Control Demo: General Setup
  • Review - ConnectWise Control: 2019.0 Feature Preview

Category Popularity

0-100% (relative to GoDesk and ConnectWise Control)

GoDesk

ConnectWise Control

Customer Support
100 100%
Customer Support
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Education
100 100%
Education
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and ConnectWise Control

GoDesk Reviews

We have no reviews of GoDesk yet.
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ConnectWise Control Reviews

10 Best Teamviewer Alternatives
ConnectWise Control (ex. ScreenConnect) is a remote desktop program for your organization. The service allows serving clients quickly and efficiently through remote management and with the ability for multiple specialists to work on a single project in a single window. The platform provides a flexible networking solution that can be customized, change the logo, localize the...
Source: medium.com
Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
A quality solution for remote support, access and meetings. With ConnectWise Control, users can use remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations via remote meetings.
Source: hackernoon.com
10 Best Remote Desktop Software For Tech Support in 2022
A quality solution for remote support, access and meetings. With ConnectWise Control, users can use remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations via remote meetings.
Source: medium.com
Best remote desktop software of 2021: Paid and free choices for businesses
ConnectWise Control provides highly specialized remote access solutions targeted at specific users. Its three Support plans come with some remote access features, and include powerful tools to help IT staff and support technicians solve problems remotely. The Access plan caters for 25 devices and is aimed at those who want to connect with numerous remote devices.
Source: www.techradar.com
Teamviewer Alternatives: 10 Best Remote Desktop Software
ScreenConnect used to be a separate entity, that is until ConnectWise acquired it and renamed it as ConnectWise Control. The good thing is that the service became even better after the acquisition. The company offers ConnectWise Control as a remote desktop product for companies which provide a remote assistance to their clients. While there is no one who is stopping you to...
Source: beebom.com

What are some alternatives?

When comparing GoDesk and ConnectWise Control, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

GoToAssist - RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

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