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GoDesk VS Voi by Alphacomm

Compare GoDesk VS Voi by Alphacomm and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Voi by Alphacomm logo Voi by Alphacomm

Voi by Alphacomm is an intelligent digital assistant that easily handles all inbound phone calls, performs ID Checks and offers solutions such as payment plans and much more, all without human intervention.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Voi by Alphacomm Landing page
    Landing page //
    2023-06-30

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Voi by Alphacomm

Website
alphacomm.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Voi by Alphacomm features and specs

No features have been listed yet.

GoDesk videos

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+ Add video

Voi by Alphacomm videos

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Voi Digital Assistant

Category Popularity

0-100% (relative to GoDesk and Voi by Alphacomm)

GoDesk

Voi by Alphacomm

Customer Support
100 100%
Customer Support
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Education
100 100%
Education
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Voi by Alphacomm, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Aceyus - Aceyus brings call center data from multple sources into one dashboard. With Aceyus VUE, get call center dashboards that show the full customer journey.

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