Software Alternatives, Accelerators & Startups

Gmelius VS CloudTalk

Compare Gmelius VS CloudTalk and see what are their differences

Gmelius logo Gmelius

Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Gmelius Landing page
    Landing page //
    2023-09-07

Gmelius transforms your Gmail / G Suite inbox into your company’s workspace. It seamlessly bridges the gap between external and internal communications like email and chat, while empowering your team with collaborative tools like shared inboxes, shared labels, email notes, kanban boards, and more. And with its new Slack integration, you can stop switching between communication channels, and make your inbox even more collaborative. Gmelius is a complete solution that lets you automate your workflows, and manage your customer and project pipelines from beginning to end - without leaving your inbox and with real-time syncing across all team members and all devices - web & mobile.

  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Gmelius

$ Details
freemium $9.0 / Monthly
Platforms
Browser Slack Android iOS
Release Date
-
Startup details
Country
Switzerland
City
Geneva
Employees
10 - 19

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Linux iOS Android Browser Windows Mac OSX
Release Date
2018 March

Gmelius features and specs

  • Shared Inbox: true
  • Kanban board: true
  • Automated workflow: true
  • Analytics and Reporting: true

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Gmelius videos

Gmelius basic walkthrough

More videos:

  • Tutorial - How to use Gmelius tracking features
  • Review - gmelius.com vs boomeranggmail.com

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Gmelius and CloudTalk)
Email Productivity
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

Share your experience with using Gmelius and CloudTalk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gmelius and CloudTalk

Gmelius Reviews

The Best Email Marketing, Sales Prospecting, and Email Automation Software
Gmelius has a free plan, a premium plan, and a business plan. The free plan comes with email tracking, email customizations and limited access to the other features. The premium plan goes for $5 or $7 per month depending on when the billing is done, while the business plan goes for $14 per month and is billed annually.

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Gmelius seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gmelius mentions (3)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 1 year ago
  • CRM RECOMMENDATIONS PLEASE:) (I CAN'T BELIEVE HOW HARD THIS IS!)
    If you want to stay inside Gmail, https://gmelius.com/ is an option. Source: about 1 year ago
  • Email templates in collaborative inbox
    If you wish to collaborate in Google Workspace, especially Gmail, you should consider a Google Partner solution such as Gmelius: https://gmelius.com. Source: almost 3 years ago

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Gmelius and CloudTalk, you can also consider the following products

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FollowUpThen - The simplest way to schedule an email reminder

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Front - The platform for exceptional customer service at scale.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies