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Global Call Forwarding VS NICE inContact

Compare Global Call Forwarding VS NICE inContact and see what are their differences

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Global Call Forwarding logo Global Call Forwarding

Global Call Forwarding offers local and international toll free numbers which can be forwarded to any phone, anywhere in the world.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Global Call Forwarding Landing page
    Landing page //
    2022-12-27

Global Call Forwarding was launched in 2007 with the goal of becoming an exclusive outlet for toll free and local numbers. The parent company, United World Telecom (UWT), was founded in Florida, USA over twenty years ago in 1996 and originally operated as a callback service provider. With a growing customer portfolio and increased demand, UWT transitioned to being a call forwarding service provider over time and created Global Call Forwarding (GCF) in 2007 as a distinctive brand dedicated to providing international toll free and local numbers.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Global Call Forwarding

Website
globalcallforwarding.com
Pricing URL
Official Global Call Forwarding Pricing
$ Details
paid Free Trial $7.95 / Monthly (For basic plan US to US)
Platforms
Windows Android iOS Cross Platform Mac OSX Web Browser Google Chrome
Release Date
1996 January
Edit details

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Global Call Forwarding videos

+ Add

How to Sign up with Global Call Forwarding

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Global Call Forwarding and NICE inContact)

Global Call Forwarding

NICE inContact

Communication
18 18%
Communication
82% 82
Enterprise Communication
26 26%
Enterprise Communication
74% 74
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Global Call Forwarding and NICE inContact

Global Call Forwarding Reviews

  1. Global Call Forwarding has great quality compared to others

    I have an account with Global Call Forwarding for over 3 years now and have never had any issues. Customer service is very friendly and audio for calls has always sounded perfect. I route calls from France to UAE, and there are never any problems with delays or latency.

    👍 Pros:    Quality|Convenience
  2. Excellent service and quality

    I just purchased a 1-800 number for my business and so far the customer service and call quality has been great. I had some questions so I called in and my account manager cleared everything up. He helped me set up call forwarding and voicemail which only took a few minutes.

    🏁 Competitors: AVOXI, AVOXI Core, Smart Queue by AVOXI, CallHippo
  3. Global Call Forwarding is Super Reliable

    I’ve been looking for a reliable provider of virtual numbers for a while... and have used multiple companies. My account manager, Nabill, has worked with me one on one and really knows his material. The prices have been sooo competitive. I would recommend Global Call Forwarding for any business that needs international phone services. Thank you!

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Global Call Forwarding and NICE inContact, you can also consider the following products

CallHippo - Easy to use Phone System with World-Class Support

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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