Software Alternatives, Accelerators & Startups

Gleen VS Top Hat

Compare Gleen VS Top Hat and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

Top Hat logo Top Hat

Top Hat is an education teaching app that makes teaching fun and effective for its stakeholders.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • Top Hat Landing page
    Landing page //
    2023-09-06

Top Hat

Website
tophat.com
$ Details
-
Release Date
2009 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Mike Silagadze
Employees
250 - 499

Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

Top Hat features and specs

No features have been listed yet.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

Top Hat videos

How Top Hat's Active Learning Platform Works

More videos:

  • Review - 'Top Hat' | Critics' Picks | The New York Times
  • Review - Akubra Top Hat Review- Hats By The Hundred

Category Popularity

0-100% (relative to Gleen and Top Hat)
Chatbots
100 100%
0% 0
Education
0 0%
100% 100
Chatbot Platforms & Tools
LMS
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and Top Hat.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gleen and Top Hat

Gleen Reviews

We have no reviews of Gleen yet.
Be the first one to post

Top Hat Reviews

The 10 Best Online Test Maker Software
Top Hat is online testing software that makes teaching fun and effective. Top Hat's online test software lets you securely administer tests and quizzes directly on students' devices.

Social recommendations and mentions

Based on our record, Top Hat seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

Top Hat mentions (1)

  • !XCODE! Lock Down IOS device using BioMetrics
    I'm pretty sure TopHat is able to do this within the IOS app. I know lockdown browsers exist, maybe it follows a similar path? Idk. Source: about 3 years ago

What are some alternatives?

When comparing Gleen and Top Hat, you can also consider the following products

Azuriom - Azuriom is a game CMS platform for making a professional website for your game server.

PlanbookEdu - PlanbookEdu.com is an online lesson planner that makes it easy for teachers of all grade levels to create, share and print their lesson plans. Other features include attaching files, Common Core Standards and iPad Support.

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

LearnZillion - LearnZillion champions teachers and provides schools and districts with an effective bridge to the common core.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Workday Student - Workday Student is the first true cloud-based student information system application that gives insights into the student lifecycle for education institutions.