Software Alternatives, Accelerators & Startups

Gleen VS XenForo

Compare Gleen VS XenForo and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

XenForo logo XenForo

Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • XenForo Landing page
    Landing page //
    2022-03-18

Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

XenForo features and specs

No features have been listed yet.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

XenForo videos

What is xenforo?

More videos:

  • Review - [Review] Phần mềm download resource free trên xenforo.com

Category Popularity

0-100% (relative to Gleen and XenForo)
Chatbots
100 100%
0% 0
Forums And Forum Software
Chatbot Platforms & Tools
Forums
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and XenForo.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gleen and XenForo

Gleen Reviews

We have no reviews of Gleen yet.
Be the first one to post

XenForo Reviews

Top 10 Best Free Open Source Forum Software to Setup own Discussion Forum
XenForo is one of the most intuitive extensible and highly flexible community software which provides speed, durability, and compelling community experience. It offers a wide range of useful features such as integration with Facebook for easy sharing of the content, allows members to follow each other and see the recent activities of your forum, style property editor to...
Source: technofizi.net
IndieHackers: Best forum software
If you don’t mind paying the most powerful and my personal favourite is https://XenForo.com constant updates and an overall great product with a good community marketplace!

Social recommendations and mentions

Based on our record, XenForo seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

XenForo mentions (10)

  • How to Create a Discussion Forum Using PHP and MySQL?
    XenForo (https://xenforo.com/) XenForo is a popular commercial forum software application that is widely used for creating and managing online discussion communities and forums. - Source: dev.to / 9 months ago
  • Poll Results & Re-Opening the Subreddit
    For the longer term migration options, I would like to recommend we set up a Xenforo forum one last time. It would be quick and easy to do, it's a well designed and maintained solution that has all the technical features we need and works well for communities like this, as demonstrated by the Spacebattles and Sufficient Velocity forums. Finally, this community will only be free of interference if we go to a place... Source: 12 months ago
  • Some forum software written in Rust
    Obviously forums aren't as popular as they used to be, so this topic might not be of interest to many. For folks that want to run a forum, they'd most certainly go with Discourse (Ruby), Flarum (PHP), Xenforo (PHP), NodeBB (Javascript), Nimforum (Nim) and maybe Casnode (Go). Source: over 1 year ago
  • Best way to create a community website
    For something simple, I'd look into bbpress. For something more complex (but that can still integrate with WordPress, check out Xenforo (my favorite) or Vanilla. Source: over 1 year ago
  • Ask HN: Any forum/community dedicated to software and DevOps?
    Obligatory Lobsters[0] link. You may know it well already though. If you really need to scratch that itch, maybe start your own community based around those topics? I wouldn't build it from scratch though, and use something like XenForo[1]. The web needs more forums, there's not enough of them around! [0] https://lobste.rs/ [1] https://xenforo.com/. - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing Gleen and XenForo, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Azuriom - Azuriom is a game CMS platform for making a professional website for your game server.

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

NamelessMC - NamelessMC is a free to use and open source website software, built specifically for Minecraft servers who are looking for an all in one, easy to use community hub.

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.