Software Alternatives, Accelerators & Startups

Gleen VS Perplexity.ai

Compare Gleen VS Perplexity.ai and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

Perplexity.ai logo Perplexity.ai

Ask anything
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

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Perplexity.ai

Pricing URL
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$ Details
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Release Date
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Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

Perplexity.ai features and specs

No features have been listed yet.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

Perplexity.ai videos

No Perplexity.ai videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Gleen and Perplexity.ai)
Chatbots
100 100%
0% 0
AI
4 4%
96% 96
Chatbot Platforms & Tools
Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and Perplexity.ai.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gleen and Perplexity.ai

Gleen Reviews

We have no reviews of Gleen yet.
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Perplexity.ai Reviews

  1. Cool and Awesome

    I just love it


Best 5 AI Chatbots of 2024
Diverging from conventional chatbot paradigms, Perplexity AI operates more akin to a search engine, yet retains its potency as a formidable AI chatbot. Unlike ChatGPT or Bard, Perplexity AI offers users a choice among a diverse array of large language models, including Google's Gemini, OpenAI's GPT-4, and Anthropic's Claude 2.1 models. This multifaceted approach enables...
Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Perplexity AI is also powered by large language models (OpenAI API). You can see it collecting information from various popular platforms like Wikipedia, LinkedIn, and Amazon. However, it's still in the beta phase, so it sometimes can pick up the information as it is, leading to plagiarized content.
Source: writesonic.com

Social recommendations and mentions

Based on our record, Perplexity.ai seems to be more popular. It has been mentiond 61 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

Perplexity.ai mentions (61)

  • How to Get Started with AI for Business
    Perplexity AI - Quickly search for and gather information. - Source: dev.to / about 1 month ago
  • Vector Search is Eating the Web
    The way we search for stuff on the web is changing thanks to two popular techniques that are rising with the tide of AI: Vector Search and Retrieval Augmented Generation (RAG). These techniques are reshaping the landscape of search technologies, giving rise to answering engines like Perplexity over traditional search engines like Google. - Source: dev.to / about 1 month ago
  • Learn by helping others
    Most of the time, I just google the error or problem (or lately using https://perplexity.ai/ or https://www.phind.com/ and paste the whole question), check some links, and already have the answer. - Source: dev.to / 3 months ago
  • Directory-social network project around SHARED THREADS
    Finally (after 15 days), I have a potential interesting project: setting up a public directory to compile queries already made on perplexity.ai and voluntarily shared by the author with the "share" button. Visitors will have a search box to find stored queries related to their interests (I will use my own embedding database for this), and they can read part of the thread right there, inviting them to visit the... Source: 6 months ago
  • AI multi prompt browser extension
    My choice has been to use more than one. Specifically, in my day-to-day work, I use: ChatGPT, Phind, Bard, and Perplexity. These guarantee a wide range of responses that I can assess each time. - Source: dev.to / 8 months ago
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What are some alternatives?

When comparing Gleen and Perplexity.ai, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatGPT - ChatGPT is a powerful, open-source language model.

Azuriom - Azuriom is a game CMS platform for making a professional website for your game server.

Bard AI - Bard is your creative and helpful collaborator to supercharge your imagination, boost productivity, and bring ideas to life.

NamelessMC - NamelessMC is a free to use and open source website software, built specifically for Minecraft servers who are looking for an all in one, easy to use community hub.

Poe - Fast, helpful AI chat from Quora