Gleen's answer

• IONQ
• OKX Chain
• zkSync
• Wellkasa
• DIMO
• LoginRadius
• Wilder World
• Integral Recruiting Design

Joingy's answer:

• It's difficult to identify "biggest customers" for a platform like Joingy, which is generally designed for individual, anonymous users rather than corporate clients or large organizations.

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

Joingy's answer:

• WebRTC for real-time video and audio communication
• HTML, CSS, and JavaScript for front-end development
• Backend technologies like Node.js and Python
• Databases like MySQL and MongoDB

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Joingy's answer:

• People looking for casual conversations
• Individuals seeking to make new friends
• Users who prefer anonymous interactions online

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

Joingy's answer:

• Ease of Use: The platform is generally straightforward and easy to navigate.
• Privacy-Focused: If anonymity is a priority, Joingy offers a platform where users can chat without revealing their identity.
• Flexibility: The choice between text and video chats allows users to engage in the format they are most comfortable with.

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Joingy's answer:

• Anonymity: Joingy allows users to chat anonymously, which can be appealing to those who prioritize privacy.
• Text and Video Options: The platform offers both text and video chat rooms, giving users multiple ways to connect.
• No Account Required: The absence of a mandatory sign-up process makes it easy for users to start chatting quickly.

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.