Software Alternatives, Accelerators & Startups

Gleen VS Fiverr Business

Compare Gleen VS Fiverr Business and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

Fiverr Business logo Fiverr Business

Connect with vetted, talented freelancers that help you get every task done.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • Fiverr Business Landing page
    Landing page //
    2023-08-04

Fiverr Business provides businesses with a marketplace of vetted, on-demand talent, comfortable team collaboration and project management tools, and a Business Success Manager that can help match users with the best talent.

Gleen

Website
gleen.ai
$ Details
freemium
Platforms
-
Release Date
2023 September

Fiverr Business

Pricing URL
-
$ Details
free
Platforms
Web Android iOS Windows Browser Google Chrome Mac OSX Linux Firefox Safari Cross Platform iPhone Internet Explorer Chrome OS
Release Date
-

Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

Fiverr Business features and specs

  • Marketplace: Yes
  • Team Collaboration: Yes
  • Project Management: Yes
  • Task management: Yes
  • Customer Support: Yes
  • Centralized payments: Yes
  • Free Trial: Yes

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

Fiverr Business videos

What is Fiverr Business? with Fiverr Top-Rated Seller Joel Young

More videos:

  • Review - Fiverr Business Strategy Services - Seller Review

Category Popularity

0-100% (relative to Gleen and Fiverr Business)
Chatbots
100 100%
0% 0
Education
0 0%
100% 100
Chatbot Platforms & Tools
Hiring And Recruitment
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and Fiverr Business.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gleen and Fiverr Business

Gleen Reviews

We have no reviews of Gleen yet.
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Fiverr Business Reviews

  1. Straightforward

    I used Fiverr Business to hire an animation artist for employee avatars and was really satisfied both with the turn around time and the feedback taken into consideration. Fiverr Business allows me to save gigs so my coworkers can see which freelancers we should work with again. We will be using this internally.

    🏁 Competitors: Upwork
    👍 Pros:    Easy to use|Quick response time|Free to sign up|Great for collaboration
    👎 Cons:    If you don't respond within 2 days project is automatically approved|Needed to supply very in depth brief for the freelancer to get it exactly how i wanted

Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
You are prepared to go once you have posted your profile and any available jobs or services. A notice to start working is sent to you when a customer purchases a project. Fiverr Business is a brand-new addition to the service that was made for teams and enables organizations to collaborate with skilled freelancers. There is also no need to be concerned if you are a new...
The best freelance websites: Find jobs and remote work
Fiverr advertises that it has been used by over "11 million satisfied businesses" for freelance projects. It has an impressive client roster that includes notable companies like Facebook, Netflix, and Google. Through the Fiverr business plan, entire teams can use the platform to connect with freelancers who have proven business experience.
Source: www.zdnet.com
Best Freelancer.com Alternatives For Hiring Developers
For instance, it has a pro version that gives hirers access to thoroughly-vetted and verified talents. The vetting process in this version is very strict, and only a low percentage of freelancers pass it. Hence, you are sure of getting the very best. Another feature is Fiverr Business, where you will find specially curated talents supplied by a business success manager.

What are some alternatives?

When comparing Gleen and Fiverr Business, you can also consider the following products

Azuriom - Azuriom is a game CMS platform for making a professional website for your game server.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

REEL UNLIMITED - Unlimited design subscription for startups

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Upwork - Forget the old rules. You can have the best people. Right now. Right here.