Software Alternatives, Accelerators & Startups

Gleen VS ChatDOC

Compare Gleen VS ChatDOC and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

ChatDOC logo ChatDOC

Chat with documents.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • ChatDOC Landing page
    Landing page //
    2023-09-21

ChatDOC

Pricing URL
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$ Details
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Release Date
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Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

ChatDOC features and specs

No features have been listed yet.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

ChatDOC videos

ChatDOC Chat with your documents 23 March 2023

More videos:

  • Review - ChatDoc vs ChatGPT: Which is Better for Academic Interaction with PDFs?
  • Review - Day 46: AI tools ChatDOC

Category Popularity

0-100% (relative to Gleen and ChatDOC)
Chatbots
15 15%
85% 85
AI
0 0%
100% 100
Chatbot Platforms & Tools
AI Assistant
100 100%
0% 0

Questions and Answers

As answered by people managing Gleen and ChatDOC.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

Share your experience with using Gleen and ChatDOC. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatDOC seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

ChatDOC mentions (7)

  • ChatDoc alternative with API ?
    I search an alternative to ChatDoc with an available API. I want to make an app where the user can upload a PDF and ask question about it. Source: 11 months ago
  • ScholarTurbo: Use ChatGPT to chat with PDFs (supports GPT-4)
    I want to try this, but it's stuck at processing, showing 100% but not usable. I‘ve tried a lot of chat-with-pdf apps, including ChatDOC, ChatPDF, Humata and others. For serious paper reading, I must say that ChatDOC(https://chatdoc.com/) is the best option. The accuracy of ChatDOC’s understanding of tables, data, and texts is significantly higher than other products. Also you can upload a folder of files and chat... - Source: Hacker News / about 1 year ago
  • Summarizing long texts (local)
    Try ChatDoc: https://chatdoc.com/ I think it might be just what you're looking for. Source: about 1 year ago
  • how may i chat (chatGPT) with my EVERNOTE content?
    Bulk download your notes and upload to a service like ChatDocs. Source: about 1 year ago
  • ChatPDF – Chat with Any PDF
    I have tested several tools, and Chatdoc (https://chatdoc.com/) is better. - Source: Hacker News / about 1 year ago
View more

What are some alternatives?

When comparing Gleen and ChatDOC, you can also consider the following products

Azuriom - Azuriom is a game CMS platform for making a professional website for your game server.

ChatPDF - Chat with any PDF using the new ChatGPT API

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Chatbase.me - Interactive chat bot trained on your knowledge base to help you engage with your website users. Chat with document and pdf.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.