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GiftWorks VS BoldDesk

Compare GiftWorks VS BoldDesk and see what are their differences

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GiftWorks logo GiftWorks

CRM Software For Nonprofits | GiftWorks Small Nonprofit Charity CRM

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • GiftWorks Landing page
    Landing page //
    2023-06-20
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

GiftWorks features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

GiftWorks videos

+ Add

GiftWorks - a 10 minute overview

More videos:

  • Review - GiftWorks 2010 - a quick review of the new features
  • Review - GiftWorks 2013 Overview

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to GiftWorks and BoldDesk)

GiftWorks

BoldDesk

Fundraising And Donation Management
100 100%
Fundraising And Donation Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Nonprofit CRM
100 100%
Nonprofit CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using GiftWorks and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GiftWorks mentions (0)

We have not tracked any mentions of GiftWorks yet. Tracking of GiftWorks recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing GiftWorks and BoldDesk, you can also consider the following products

Planning Center - Find the information you need to follow up with your congregation and gain insight into your church members, all in one place.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DonorPerfect - Nonprofits use DonorPerfect Fundraising Software for their Donor Management, Grant & Gift Tracking, Moves Management, Mass Mailing needs and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Neon One - Nonprofit CRM Software with Fundraising & Membership Tools

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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