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GetHuman VS Jira Service Desk

Compare GetHuman VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GetHuman logo GetHuman

Find customer service numbers fast

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • GetHuman Landing page
    Landing page //
    2022-03-15
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

GetHuman videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to GetHuman and Jira Service Desk)

GetHuman

Jira Service Desk

Help Desk
14 14%
Help Desk
86% 86
CRM
100 100%
CRM
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Support
16 16%
Customer Support
84% 84

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetHuman and Jira Service Desk

GetHuman Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, GetHuman seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetHuman mentions (48)

  • Klarna says its AI assistant does the work of 700 people
    I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 3 months ago
  • "CEO replaced 90% of support staff with an AI chatbot"
    Check out https://gethuman.com/ if you haven't seen it already. Source: 11 months ago
  • Ridiculous Hold Times
    Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: about 1 year ago
  • What was normal 20-30 years ago, but is considered a luxury now?
    I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: about 1 year ago
  • Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.
    Look at the website https://gethuman.com/ Before calling. Source: about 1 year ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing GetHuman and Jira Service Desk, you can also consider the following products

FastCustomer - Telephone hold application.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Service - Customer service issues solved for you, on demand, for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Lucyphone - Telephone hold application.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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