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GetFeedback VS Marcom Robot Survey Sense

Compare GetFeedback VS Marcom Robot Survey Sense and see what are their differences

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GetFeedback logo GetFeedback

Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

Marcom Robot Survey Sense logo Marcom Robot Survey Sense

Create one-click customer surveys in one click with our customer feedback tool. Measure and analyze your net promoter score, customer satisfaction and customer effort score.
  • GetFeedback Landing page
    Landing page //
    2023-07-16
  • Marcom Robot Survey Sense Landing page
    Landing page //
    2023-09-13

SurveySense is an online customer feedback tool that makes it easy for you to gauge customer sentiment and measure customer loyalty. Collect and analyze customer feedback with CSAT, CES, NPS and eNPS surveys and get to know how your customers really feel about your products, services, or interactions with your team.

GetFeedback

Website
getfeedback.com
Pricing URL
Official GetFeedback Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Marcom Robot Survey Sense

Website
marcomrobot.com
Pricing URL
Official Marcom Robot Survey Sense Pricing
$ Details
freemium $19.0 / Monthly (Small Plan with 125 responses per month)
Platforms
Web
Release Date
2022 May
Edit details

GetFeedback features and specs

  • User-Friendly Interface
    GetFeedback is known for its intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.
  • Real-Time Feedback and Analytics
    Offers real-time analytics and reporting features that allow organizations to quickly assess and respond to customer feedback.
  • Integration Capabilities
    Integrates seamlessly with various CRM systems, including Salesforce, enabling streamlined data flow and enhanced customer relationship management.
  • Customizable Surveys
    Provides extensive customization options for creating branded and personalized surveys, which can improve response rates and data quality.
  • Mobile-Friendly
    Ensures that surveys are mobile-responsive, allowing customers to provide feedback conveniently from any device.

Possible disadvantages of GetFeedback

  • Pricing
    Can be relatively expensive compared to some other survey tools, which might be a concern for small businesses or startups with limited budgets.
  • Learning Curve
    While user-friendly, some advanced features and integrations may have a learning curve, requiring time for users to fully utilize its capabilities.
  • Limited Offline Capabilities
    Primarily a web-based tool, which may limit its usefulness in environments where offline survey collection is needed.
  • Customization Limitations
    Although customizable, some users have reported limitations in design and question types compared to more specialized survey tools.
  • Customer Support
    Some users have indicated that customer support response times can be slow, which may impact the resolution of urgent issues.

Marcom Robot Survey Sense features and specs

  • Unlimited One-Click Surveys
  • Unlimited Standard Surveys
  • API & Webhooks
  • Slack Notifications
  • Response & Comment Email Alerts

Analysis of GetFeedback

Overall verdict

  • Yes, GetFeedback is considered a good option for businesses looking to effectively gather and analyze customer feedback. Its user-friendly interface and strong integration options provide great value.

Why this product is good

  • GetFeedback is a popular tool for creating surveys and gathering customer feedback. It offers an intuitive design, integration capabilities with various platforms like Salesforce, and customizable templates. Its ease of use and robust analytics features make it appealing for businesses wanting to enhance their customer experience strategies.

Recommended for

  • Businesses using Salesforce
  • Organizations looking for intuitive survey tools
  • Teams aiming to improve customer experience
  • Companies requiring detailed feedback analytics

GetFeedback videos

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Marcom Robot Survey Sense videos

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Customer Feedback Tool — Marcom Robot

Category Popularity

0-100% (relative to GetFeedback and Marcom Robot Survey Sense)

GetFeedback

Marcom Robot Survey Sense

Surveys
88 88%
Surveys
12% 12
Customer Feedback
87 87%
Customer Feedback
13% 13
User Feedback
100 100%
User Feedback
0% 0
Forms And Surveys
86 86%
Forms And Surveys
14% 14

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetFeedback and Marcom Robot Survey Sense

GetFeedback Reviews

15 Best SurveyMonkey Alternatives in 2022
Yeti is an outdoor gear manufacturing company. It wanted to revamp its omnichannel feedback strategy. Using GetFeedback, the brand collected customer insights at multiple customer touchpoints, which helped them find customer pain points and issues to improve the overall customer experience.
Source: qualaroo.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Feedback from stakeholders is necessary for any organization to identify its strengths and weaknesses and improve performance. Businesses can use Getfeedback to connect with their business partners, employees, and customers to get their feedback on various issues. Respondents can air their views and opinions by voice and writing. In short, this system is ideal for a range of...
Source: financesonline.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
All forms generated on GetFeedback are designed to be responsive. This guarantees a positive experience for respondents on smartphones and tablets. GetFeedback also features a simple to implement but comprehensive Salesforce integration. Making it seamless for users to view survey response data right in the CRM platform and glean richer customer insights.
Source: www.fieldboom.com
7 Great Survey Software Alternatives to SurveyMonkey
With GetFeedback, you can create multiple branches to a survey based on user responses. You also have answer piping and merge field options. GetFeedback lets you monitor survey results as well. The software’s built-in analytics tool creates summary reports with detailed view options. You can also export the user responses to Excel/CSV formats and to third-party applications...
Source: blog.capterra.com
The 7 Best SurveyMonkey Competitors and Alternatives
All forms generated on GetFeedback are designed to be responsive. This guarantees a positive experience for respondents on smartphones and tablets. GetFeedback also features a simple to implement but comprehensive Salesforce integration. Making it seamless for users to view survey response data right in the CRM platform and glean richer customer insights.
Source: www.fieldboom.com

Marcom Robot Survey Sense Reviews

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What are some alternatives?

When comparing GetFeedback and Marcom Robot Survey Sense, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

15Five - 15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.

Customer Thermometer - The only customer satisfaction survey you can answer directly from your inbox. Industry leading response rate email feedback. Never lose another customer.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Hulk Post Purchase Survey - The Hulk Post Purchase lets you create a post-purchase survey on the order confirmation page in your theme. This Post Purchase Survey app will help you receive customer feedback via survey form and NPS poll form, post-purchase in the simplest way.

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

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