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GetFeedback VS Delighted

Compare GetFeedback VS Delighted and see what are their differences

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GetFeedback logo GetFeedback

Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • GetFeedback Landing page
    Landing page //
    2023-07-16
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

GetFeedback features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

GetFeedback videos

No GetFeedback videos yet. You could help us improve this page by suggesting one.

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Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to GetFeedback and Delighted)

GetFeedback

Delighted

Surveys
49 49%
Surveys
51% 51
Customer Feedback
38 38%
Customer Feedback
62% 62
User Feedback
38 38%
User Feedback
62% 62
Forms And Surveys
100 100%
Forms And Surveys
0% 0

User comments

Share your experience with using GetFeedback and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetFeedback and Delighted

GetFeedback Reviews

15 Best SurveyMonkey Alternatives in 2022
Yeti is an outdoor gear manufacturing company. It wanted to revamp its omnichannel feedback strategy. Using GetFeedback, the brand collected customer insights at multiple customer touchpoints, which helped them find customer pain points and issues to improve the overall customer experience.
Source: qualaroo.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Feedback from stakeholders is necessary for any organization to identify its strengths and weaknesses and improve performance. Businesses can use Getfeedback to connect with their business partners, employees, and customers to get their feedback on various issues. Respondents can air their views and opinions by voice and writing. In short, this system is ideal for a range of...
Source: financesonline.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
All forms generated on GetFeedback are designed to be responsive. This guarantees a positive experience for respondents on smartphones and tablets. GetFeedback also features a simple to implement but comprehensive Salesforce integration. Making it seamless for users to view survey response data right in the CRM platform and glean richer customer insights.
Source: www.fieldboom.com
7 Great Survey Software Alternatives to SurveyMonkey
With GetFeedback, you can create multiple branches to a survey based on user responses. You also have answer piping and merge field options. GetFeedback lets you monitor survey results as well. The software’s built-in analytics tool creates summary reports with detailed view options. You can also export the user responses to Excel/CSV formats and to third-party applications...
Source: blog.capterra.com
The 7 Best SurveyMonkey Competitors and Alternatives
All forms generated on GetFeedback are designed to be responsive. This guarantees a positive experience for respondents on smartphones and tablets. GetFeedback also features a simple to implement but comprehensive Salesforce integration. Making it seamless for users to view survey response data right in the CRM platform and glean richer customer insights.
Source: www.fieldboom.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetFeedback mentions (0)

We have not tracked any mentions of GetFeedback yet. Tracking of GetFeedback recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing GetFeedback and Delighted, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

Survicate - Collect feedback on your website and find out more about your visitors.

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