Software Alternatives, Accelerators & Startups

Genesys VS Totango

Compare Genesys VS Totango and see what are their differences

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Totango logo Totango

Totango is a Customer Success Software Platform
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Totango Landing page
    Landing page //
    2023-10-11

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Totango videos

No Totango videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Genesys and Totango)
Communication
100 100%
0% 0
Customer Success
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Genesys and Totango. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Totango

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Totango Reviews

We have no reviews of Totango yet.
Be the first one to post

What are some alternatives?

When comparing Genesys and Totango, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support