Genesys VS O-Valet

Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

O-Valet

Valet Parking Software for Hotels, Airports, Casinos, Hospitals, and Restaurants. Interfaces with all Hotel PMS Systems, Parking Equipment and Management Software, and Loyalty Programs

Landing page //
2023-09-13

Landing page //
2022-07-11

Say goodbye to employee fraud, revenue slippage, and bad guest experience.

O-Valet's valet parking app allows you to fully digitize your valet business using ticketless or traditional tickets. This means advanced revenue control (including gate arms entry and exit control, custom rate codes, and lost revenue reports), employee performance, and more. It also means a seamless customer experience from vehicle delivery to retrieval.

By using any ticket type such as SMS, plastic, or paper, your valet operation will reduce your operating expenses while increasing revenue on the curb from every vehicle.

With O-Valet, make data-driven decisions for everything valet.

Genesys

Website: genesys.com
Pricing URL: Official Genesys Pricing
$ Details: -
Platforms: -
Release Date: 1990 January
Startup details
Country: United States
State: California
City: Daly City
Founder(s): Alec Miloslavsky
Employees: 5,000+

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O-Valet

Website: o-valet.com
Pricing URL: Official O-Valet Pricing
$ Details: paid Free Trial $99.0 / Monthly
Platforms: iOS Browser Web Cross Platform Google Chrome Firefox Safari iPhone Android Mac OSX Windows Edge Internet Explorer
Release Date: 2015 November

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Genesys features and specs

No features have been listed yet.

O-Valet features and specs

Easy to Set-up and use: Be running in days not weeks
Analytics and Reporting: Analytics and dashboard provide insight of your team activities
Integrations: Oracle Opera 5.x/Cloud, Agilysis rGuest Stay, Galaxy Lightspeed, Hilton OnQ
Clean UI: Easy to train new valet staff

Genesys videos

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Genesys Core Rulebook Review

O-Valet videos

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O-Valet Valet App

Category Popularity

0-100% (relative to Genesys and O-Valet)

Genesys

O-Valet

Communication

100 100%

Communication

0% 0

Valet Parking Software

0 0%

Valet Parking Software

100% 100

Enterprise Communication

100 100%

Enterprise Communication

0% 0

SaaS

0 0%

SaaS

100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and O-Valet

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad

Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).

Source: www.dialpad.com

O-Valet Reviews

We have no reviews of O-Valet yet.
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What are some alternatives?

When comparing Genesys and O-Valet, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

AirGarage - Parking management tool for businesses, hotels & churches

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

netPark - netPark is a cloud hosted point of sale and revenue control system for valet or self park operations.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

WPS - WPS manages CCTV, payments, parking management and other systems through a single integrated network.