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Genesys VS MiaRec

Compare Genesys VS MiaRec and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • MiaRec Landing page
    Landing page //
    2023-06-23

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

MiaRec videos

+ Add

MiaRec - Pause and Resume Call Recording

Category Popularity

0-100% (relative to Genesys and MiaRec)

Genesys

MiaRec

Communication
84 84%
Communication
16% 16
Enterprise Communication
81 81%
Enterprise Communication
19% 19
Call Center Software
76 76%
Call Center Software
24% 24
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and MiaRec

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

MiaRec Reviews

We have no reviews of MiaRec yet.
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What are some alternatives?

When comparing Genesys and MiaRec, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

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