Software Alternatives & Reviews
Register | Login

Genesys VS contactSPACE

Compare Genesys VS contactSPACE and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • contactSPACE Landing page
    Landing page //
    2023-03-16

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

contactSPACE videos

+ Add

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

Category Popularity

0-100% (relative to Genesys and contactSPACE)

Genesys

contactSPACE

Communication
67 67%
Communication
33% 33
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Call Center Software
68 68%
Call Center Software
32% 32

User comments

Share your experience with using Genesys and contactSPACE. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and contactSPACE

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys and contactSPACE, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Dialfire - Cloud Calling at Jet Speed

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Loading...