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Genesys VS Ameyo

Compare Genesys VS Ameyo and see what are their differences

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Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Ameyo logo Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Ameyo Landing page
    Landing page //
    2023-08-22

Ameyo is scalable and flexible complete omnichannel contact center suite with various deployment models such as on-premise, cloud or hybrid. It allows the user to easily design their business workflows according to their business requirements. Additionally, with powerful integrations for all major third-party systems and CRMs along with highly intelligent dialer functionality, it is the preferred choice for all major business with sustained growth as their goal.

Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Ameyo videos

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Ameyo Contact Center Features

Category Popularity

0-100% (relative to Genesys and Ameyo)

Genesys

Ameyo

Communication
44 44%
Communication
56% 56
Enterprise Communication
48 48%
Enterprise Communication
52% 52
Call Center Software
37 37%
Call Center Software
63% 63
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Ameyo

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Ameyo Reviews

We have no reviews of Ameyo yet.
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What are some alternatives?

When comparing Genesys and Ameyo, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Freshcaller - Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

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