Software Alternatives, Accelerators & Startups

Genesys VS 3CX Phone System

Compare Genesys VS 3CX Phone System and see what are their differences

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

3CX Phone System logo 3CX Phone System

3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...
  • Genesys Landing page
    Landing page //
    2023-09-13
  • 3CX Phone System Landing page
    Landing page //
    2023-06-23

Genesys

Release Date
1990 January
Startup details
Country
United States
State
California
City
Daly City
Founder(s)
Alec Miloslavsky
Employees
5,000+

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

3CX Phone System videos

3CX Phone System 12 Review

More videos:

  • Review - Overview of 3CX Phone System Version 15 Free Edition

Category Popularity

0-100% (relative to Genesys and 3CX Phone System)
Communication
44 44%
56% 56
Enterprise Communication
36 36%
64% 64
Call Center Software
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and 3CX Phone System

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

3CX Phone System Reviews

We have no reviews of 3CX Phone System yet.
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What are some alternatives?

When comparing Genesys and 3CX Phone System, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.