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Genesys PureConnect VS RiskMap

Compare Genesys PureConnect VS RiskMap and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

RiskMap logo RiskMap

The free risk intelligence platform.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • RiskMap Landing page
    Landing page //
    2020-09-15

RiskMap is a risk intelligence platform, utilising algorithmic processing to automate manual intelligence gathering processes. RiskMap augments data feeds to provide richer intelligence, ensuring rapid and comprehensive incident assessment.

Genesys PureConnect features and specs

No features have been listed yet.

RiskMap features and specs

  • News Feed: Yes
  • Mapping: Yes
  • Filtered Views: Yes
  • Heatmaps: Yes
  • API: Yes

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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RiskMap videos

+ Add

RiskMap 2021 CEO View

Category Popularity

0-100% (relative to Genesys PureConnect and RiskMap)

Genesys PureConnect

RiskMap

Communication
100 100%
Communication
0% 0
Security
0 0%
Security
100% 100
Customer Support
100 100%
Customer Support
0% 0
Open Source Intelligence
0 0%
Open Source Intelligence
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and RiskMap, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Covy - Visualize the growth of COVID-19 on our map

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

The COVID Pages - A crowdsourced directory of resources to ease the crisis 🌎

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Dataminr - Real-time Information Discovery

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