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Genesys PureConnect VS Live Chat 3

Compare Genesys PureConnect VS Live Chat 3 and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Live Chat 3 logo Live Chat 3

Live Chat is the digital and physical bridge between website owner and website visitors & eliminates customers being stranded on website.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Live Chat 3 Landing page
    Landing page //
    2023-08-04

Category Popularity

0-100% (relative to Genesys PureConnect and Live Chat 3)

Genesys PureConnect

Live Chat 3

Communication
100 100%
Communication
0% 0
Customer Support
84 84%
Customer Support
16% 16
Help Desk
0 0%
Help Desk
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Live Chat 3, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

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