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Genesys PureConnect VS Avoma

Compare Genesys PureConnect VS Avoma and see what are their differences

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Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Avoma logo Avoma

An AI meeting assistant with conversation intelligence
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Avoma Landing page
    Landing page //
    2023-08-18

Category Popularity

0-100% (relative to Genesys PureConnect and Avoma)

Genesys PureConnect

Avoma

Communication
100 100%
Communication
0% 0
Productivity
0 0%
Productivity
100% 100
Customer Support
100 100%
Customer Support
0% 0
AI
0 0%
AI
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and Avoma

Genesys PureConnect Reviews

We have no reviews of Genesys PureConnect yet.
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Avoma Reviews

The 6 Best AI Meeting Tools
Avoma is an AI meeting tool that can produce transcripts and AI notes for both audio and video meetings. It allows collaborative note-taking during meetings that can then be shared with the team.
Source: www.meetjamie.ai

What are some alternatives?

When comparing Genesys PureConnect and Avoma, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Fireflies.ai for Meetings - Record, transcribe and search your calls

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Otter.ai - Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.

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