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Genesys Engage VS UJET

Compare Genesys Engage VS UJET and see what are their differences

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Genesys Engage logo Genesys Engage

Contact Center Operations

UJET logo UJET

UJET brings joy to customer support by helping companies resolve problems faster.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • UJET Landing page
    Landing page //
    2023-09-18

Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

UJET videos

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UJET: Modern CX for the Smartphone Era

More videos:

  • Review - The Ujet Is A Sleek And Modern Smart Electric Scooter With The World's First Orbital Wheel
  • Demo - UJET Virtual Agent Demo

Category Popularity

0-100% (relative to Genesys Engage and UJET)

Genesys Engage

UJET

Communication
57 57%
Communication
43% 43
Customer Support
55 55%
Customer Support
45% 45
Enterprise Communication
59 59%
Enterprise Communication
41% 41
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Engage and UJET

Genesys Engage Reviews

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UJET Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Agents can also authenticate customers using an existing pin, passcode, fingerprint, or Face ID technology on the customer’s smartphone. UJET adheres to the industry's strictest privacy standards, and all customer information is stored directly in your CRM or private data repository.
Source: blog.hubspot.com

What are some alternatives?

When comparing Genesys Engage and UJET, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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