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Genesys Engage VS Sift

Compare Genesys Engage VS Sift and see what are their differences

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Contents:
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Genesys Engage logo Genesys Engage

Contact Center Operations

Sift logo Sift

Digital Trust & Safety enables your business to grow, innovate, introduce new products, features, and business models – without increased risk.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • Sift Landing page
    Landing page //
    2023-04-30

Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

Sift videos

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🙀 Review - Scoopless Lift and Sift Cat Litter Box I Modified it after One Week of Usage

More videos:

  • Review - REVIEW: Sift And Lift Litter Box / Best Clean Cat Litter Sand
  • Review - U.S. Army aviation - SIFT Test Preparation - Army Selection Instrument for Flight Testing

Category Popularity

0-100% (relative to Genesys Engage and Sift)

Genesys Engage

Sift

Communication
100 100%
Communication
0% 0
Fraud Prevention
0 0%
Fraud Prevention
100% 100
Customer Support
100 100%
Customer Support
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

Share your experience with using Genesys Engage and Sift. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Sift seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Engage mentions (0)

We have not tracked any mentions of Genesys Engage yet. Tracking of Genesys Engage recommendations started around Mar 2021.

Sift mentions (3)

  • Warning about centre com
    They may be using something like Sift for security checking and something of yours was flagged. Source: over 1 year ago
  • Does this idea exist? Thought? Any legal implications?
    But sorry to break it to you, this has been done at a really large scale already although most consumers are not aware. One big player here is https://sift.com/ Almost every major retailer uses their service exactly for the reasons you mention. Source: almost 3 years ago
  • LPT: You have a secret 'consumer score' that acts like your credit score; You can be denied the ability to return products, charged higher prices than other people, and more, all based on this score.
    Reddit, for one. A pretty big list on their homepage. Source: almost 3 years ago

What are some alternatives?

When comparing Genesys Engage and Sift, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Kount - eCommerce fraud detection & prevention

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Riskified - eCommerce fraud prevention solution and chargeback protection guarantee for online merchants. Find out how we can help your company boost revenue from online sales using our machine-learning powered eCommerce fraud protection software.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Signifyd - Signifyd is a SaaS-based, enterprise-grade fraud technology solution for e-commerce stores.

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