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Genesys Engage VS Kustomer

Compare Genesys Engage VS Kustomer and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys Engage logo Genesys Engage

Contact Center Operations

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • Kustomer Landing page
    Landing page //
    2023-09-22

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to Genesys Engage and Kustomer)

Genesys Engage

Kustomer

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Support
85 85%
Customer Support
15% 15
Analytics
0 0%
Analytics
100% 100

User comments

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What are some alternatives?

When comparing Genesys Engage and Kustomer, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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