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Genesys Engage VS Chorus

Compare Genesys Engage VS Chorus and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Engage logo Genesys Engage

Contact Center Operations

Chorus logo Chorus

Chorus.ai records, transcribes and analyzes sales conversations in real-time making coaching conversations more efficient.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • Chorus Landing page
    Landing page //
    2023-05-04

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Chorus videos

+ Add

The Ultimate Chorus Pedal Blindfold Challenge - 8 Pedals - £20 - £280 Shootout!

More videos:

  • Review - 12 Legendary Chorus Pedals
  • Review - This Isn't Your Average Chorus Pedal... | Walrus Audio Effects Julia V2 Review

Category Popularity

0-100% (relative to Genesys Engage and Chorus)

Genesys Engage

Chorus

Communication
100 100%
Communication
0% 0
iPhone
0 0%
iPhone
100% 100
Customer Support
100 100%
Customer Support
0% 0
Podcast Tools
0 0%
Podcast Tools
100% 100

User comments

Share your experience with using Genesys Engage and Chorus. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Chorus seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Engage mentions (0)

We have not tracked any mentions of Genesys Engage yet. Tracking of Genesys Engage recommendations started around Mar 2021.

Chorus mentions (2)

  • Help Me - Creating Commercial Sales Process
    I wouldn't recommend any companies just yet, maybe a good old press record on sales calls. The comapanies I'm thinking of are chorus.ai or going.io - however not sure if you're ready for that quite yet. Source: over 2 years ago
  • Gong.io Use Cases
    That said their pricing is fucking ridiculous. We ended up going with chorus.ai instead. Literally the same thing at about 50% of the cost. Source: about 3 years ago

What are some alternatives?

When comparing Genesys Engage and Chorus, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Official - The platform to make love last

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Overcast - Video-first asset management for teams

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

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