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Genesys Engage VS Avoma

Compare Genesys Engage VS Avoma and see what are their differences

Genesys Engage logo Genesys Engage

Contact Center Operations

Avoma logo Avoma

An AI meeting assistant with conversation intelligence
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • Avoma Landing page
    Landing page //
    2023-08-18

Genesys Engage videos

Genesys Engage on Azure: Create memorable customer experiences

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Category Popularity

0-100% (relative to Genesys Engage and Avoma)
Communication
100 100%
0% 0
Productivity
0 0%
100% 100
Customer Support
100 100%
0% 0
AI
0 0%
100% 100

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Avoma Reviews

The 6 Best AI Meeting Tools
Avoma is an AI meeting tool that can produce transcripts and AI notes for both audio and video meetings. It allows collaborative note-taking during meetings that can then be shared with the team.

What are some alternatives?

When comparing Genesys Engage and Avoma, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Fireflies.ai for Meetings - Record, transcribe and search your calls

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Zime.ai - Actionable tribal knowledge for sales teams!