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Genesys Cloud VS YOCC

Compare Genesys Cloud VS YOCC and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

YOCC logo YOCC

Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • YOCC Landing page
    Landing page //
    2019-10-29

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

YOCC videos

+ Add

YOCC Explainer

More videos:

  • Review - YOCC - Single Number for Multiple Operation
  • Review - Mannequin Falcon YOCC 1/2017

Category Popularity

0-100% (relative to Genesys Cloud and YOCC)

Genesys Cloud

YOCC

Communication
100 100%
Communication
0% 0
Desktop Automation
0 0%
Desktop Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Scripting Software
0 0%
Call Center Scripting Software
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and YOCC, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

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