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Genesys Cloud VS Yac

Compare Genesys Cloud VS Yac and see what are their differences

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Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Yac logo Yac

Take your time back from Zoom & Slack
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Yac Landing page
    Landing page //
    2023-02-06

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Yac videos

+ Add

Yac - How Yac works on desktop

More videos:

  • Review - Yeast artificial chromosome (YAC)
  • Review - Client Review: YAC (8b8t Client)

Category Popularity

0-100% (relative to Genesys Cloud and Yac)

Genesys Cloud

Yac

Communication
70 70%
Communication
30% 30
Productivity
0 0%
Productivity
100% 100
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

Share your experience with using Genesys Cloud and Yac. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Yac seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Yac mentions (2)

  • Wanted: Clubhouse but NOT live!
    Take a look at Yac: https://yac.com/. Seems like what they were built for. In fact one of their YouTube videos even covers asynchronous meetings via audio. Source: almost 3 years ago
  • Voice Recorder App for DUO
    I’ll plug my own app and say I’d love for you to try out Yac! Source: over 3 years ago

What are some alternatives?

When comparing Genesys Cloud and Yac, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Grapevine Surveys - Grapevine is an online survey tool for employee surveys.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Slack - A messaging app for teams who see through the Earth!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

VocalBird - Record and share audio messages within Chrome

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