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Genesys Cloud VS WorkJam

Compare Genesys Cloud VS WorkJam and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WorkJam logo WorkJam

WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • WorkJam Landing page
    Landing page //
    2023-06-25

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

WorkJam videos

WorkJam - The Frontline Digital Workplace

Category Popularity

0-100% (relative to Genesys Cloud and WorkJam)
Communication
100 100%
0% 0
Office & Productivity
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
POS
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and WorkJam

Genesys Cloud Reviews

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WorkJam Reviews

  1. I can never log into my WorkJam or Itrent accounts. There is always a problem signing into my accounts as it is says invalid all of time and I have to change it so many times and yet it still doesn’t work! I never have any issues with any other systems.

What are some alternatives?

When comparing Genesys Cloud and WorkJam, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

OpsCenter - Emergency Management

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zipline - Drones to deliver medicine

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

YOOBIC - YOOBIC is a Digital Workplace for deskless workers: communication, microlearning, task management