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Genesys Cloud VS VoiceBase

Compare Genesys Cloud VS VoiceBase and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

VoiceBase logo VoiceBase

VoiceBase provides simple APIs for automatic speech-to-text, speech analytics and predictive insights, powering intelligence every business
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • VoiceBase Landing page
    Landing page //
    2023-03-12

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

VoiceBase videos

+ Add

VoiceBase AI-Powered Voice Analytics

More videos:

  • Review - Introduction To Voicebase
  • Review - Voicebase: analizzare file vocali

Category Popularity

0-100% (relative to Genesys Cloud and VoiceBase)

Genesys Cloud

VoiceBase

Communication
100 100%
Communication
0% 0
Transcription
0 0%
Transcription
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Speech Recognition And Processing
0 0%
Speech Recognition And Processing
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and VoiceBase, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Deepgram - Search engine for speech

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Yack.net - Recorded and transcribed calls for team collaboration

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Speechmatics - The most accurate and inclusive speech-to-text API ever released.

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