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NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
Zulip - Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones.