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Genesys Cloud VS Switchvox

Compare Genesys Cloud VS Switchvox and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Switchvox logo Switchvox

Find the perfect phone system for your business. Digium’s business phone systems are available in the cloud and on-premises, with all features included
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Switchvox Landing page
    Landing page //
    2023-09-28

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Switchvox videos

+ Add

Meet Switchvox - The Best Value in UC

More videos:

  • Review - Digium Switchvox Video Review / Unboxing
  • Review - Switchvox Desktop Softphone: Walkthrough
  • Review - The New Switchvox E-Series Appliances

Category Popularity

0-100% (relative to Genesys Cloud and Switchvox)

Genesys Cloud

Switchvox

Communication
85 85%
Communication
15% 15
Enterprise Communication
76 76%
Enterprise Communication
24% 24
Customer Support
100 100%
Customer Support
0% 0
Phone System
0 0%
Phone System
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Switchvox, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GlobalMeet Collaboration - From cloud PBX to conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

MiCloud Connect - Secure and flexible cloud phone services and unified communications.

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