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Genesys Cloud VS Ricochet360

Compare Genesys Cloud VS Ricochet360 and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ricochet360 logo Ricochet360

Use Ricochet360 CRM lead dialer, IVR, cloud phone system & marketing automation platform to increase contact rates & sales. Track prospects, notes, to-dos.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Ricochet360 Landing page
    Landing page //
    2022-10-23

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Ricochet360 videos

No Ricochet360 videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Ricochet360)
Communication
96 96%
4% 4
CRM
0 0%
100% 100
Customer Support
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Ricochet360, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pobuca Connect - Connect with your contacts.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Bigin by Zoho CRM - Pipeline-centric CRM built and priced for small businesses