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Genesys Cloud VS Polycom SoundPoint IP

Compare Genesys Cloud VS Polycom SoundPoint IP and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Polycom SoundPoint IP logo Polycom SoundPoint IP

Polycom SoundPoint IP Series is an enterprise-grade family of IP desktop phones designed to make voice communications effective & productive
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Polycom SoundPoint IP Landing page
    Landing page //
    2023-10-14

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Polycom SoundPoint IP videos

No Polycom SoundPoint IP videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Polycom SoundPoint IP)

Genesys Cloud

Polycom SoundPoint IP

Communication
98 98%
Communication
2% 2
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Polycom SoundPoint IP, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TDS Business VoIP - TDS Business offers confidence in every connection through our business VoIP phone service options.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

XO Hosted PBX - Hosted PBX is a scalable UC solution that uses cloud technology to integrate HD voice & data services, mobility, along with advanced calling

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