Software Alternatives, Accelerators & Startups

Genesys Cloud VS Plivo

Compare Genesys Cloud VS Plivo and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Plivo logo Plivo

Plivo simplifies your customer engagement.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Plivo Landing page
    Landing page //
    2023-04-18

Plivo simplifies customer engagement for leading brands like IBM, MercadoLibre, OneLogin and Zomato. Plivo’s suite of AI-driven solutions integrate seamlessly across multiple channels and enable businesses to acquire, service, and grow their global customer base. Founded in 2011, Plivo's offerings encompass programmable messaging and voice calls, OTP verification, loyalty marketing, contact center, and sales engagement.

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Plivo videos

Building highly scalable web services with Gevent experiences at Plivo

More videos:

  • Tutorial - Setup Plivo with tSMS - Tutorial

Category Popularity

0-100% (relative to Genesys Cloud and Plivo)
Communication
56 56%
44% 44
Customer Support
100 100%
0% 0
Messaging
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

Share your experience with using Genesys Cloud and Plivo. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Plivo

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
Be the first one to post

Plivo Reviews

  1. A Great App for Businesses of all sizes

    I would recommend this to someone looking for a way to automate outbound calls. You don't need a developer, Plivo does all the heavy lifting for you. I use it for all my marketing needs and it has made my life so much easier. I have used it for a couple of years now, and I am always pleased with the quality of service and support.

    🏁 Competitors: Alvaria, Bandwidth
    👍 Pros:    Well designed|Easy to use
    👎 Cons:    Loading speed

Textverified Alternatives – Nonvoipusapp.com & 6 more
Plivo is a communication platform that offers SMS and voice services for businesses. It provides APIs that enable developers to integrate phone number verification and two-factor authentication seamlessly into their applications. Plivo’s user-friendly interface and scalable solutions make it a compelling alternative to Textverified.com.
15 Best Twilio Alternatives 2022
The biggest difference between Twilio and Plivo is that Plivo can help you save a lot more money in the long run. Yet you can as easily set everything up and keep it hosted in the cloud without worrying about security or data loss.
Top 10 Best Twilio Alternative Free In 2022
The biggest difference between Twilio and Plivo is that Plivo can assist you save a lot more money in the long run. Yet you can as easily set whatever up and keep it hosted in the cloud without worrying about security or information loss.

Social recommendations and mentions

Based on our record, Plivo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Plivo mentions (1)

  • Asyncio, twisted, tornado, gevent walk into a bar
    This is so nostalgic. I actually met my cofounder on github due to a discussion on twisted vs gevent back in 2011. I had my inital code in twisted and he wrote the gevent piece. Fast forward 12 years and we still use gevent at http://plivo.com :) Some of our initial code snippets: # Twisted. - Source: Hacker News / 9 months ago

What are some alternatives?

When comparing Genesys Cloud and Plivo, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Twilio - Brings voice and messaging to your web and mobile applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.