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Genesys Cloud VS Ottspott

Compare Genesys Cloud VS Ottspott and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ottspott logo Ottspott

Add a powerful phone platform to G Suite and Slack. Instant set-up, no long term contracts. Secure, global, scalable. Integrates seamlessly with your preferred business apps.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Ottspott Landing page
    Landing page //
    2023-02-03

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Ottspott videos

+ Add

Ottspott - All inclusive business phone system for Slack and G Suite Teams

More videos:

  • Review - Ottspott - All inclusive business phone system for Slack and G Suite Teams
  • Review - Ottspott Connect Onboarding with Slack

Category Popularity

0-100% (relative to Genesys Cloud and Ottspott)

Genesys Cloud

Ottspott

Communication
95 95%
Communication
5% 5
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Customer Support
100 100%
Customer Support
0% 0
Call Center Software
88 88%
Call Center Software
12% 12

User comments

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What are some alternatives?

When comparing Genesys Cloud and Ottspott, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

OpenPhone - Simplest way to own a business phone number

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Yodel - Group photo and video sharing. Create stories with friends, join stories from around the world.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Brix - Communicate and train your teams, wherever they are!

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