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Genesys Cloud VS Brix

Compare Genesys Cloud VS Brix and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Brix logo Brix

Communicate and train your teams, wherever they are!
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Brix Landing page
    Landing page //
    2023-10-17

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Brix videos

No Brix videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Brix)

Genesys Cloud

Brix

Communication
97 97%
Communication
3% 3
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Customer Support
100 100%
Customer Support
0% 0
Work Marketplace
0 0%
Work Marketplace
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Brix, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ottspott - Add a powerful phone platform to G Suite and Slack. Instant set-up, no long term contracts. Secure, global, scalable. Integrates seamlessly with your preferred business apps.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Yodel - Group photo and video sharing. Create stories with friends, join stories from around the world.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

OpenPhone - Simplest way to own a business phone number

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