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Genesys Cloud VS O-Valet

Compare Genesys Cloud VS O-Valet and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

O-Valet logo O-Valet

Valet Parking Software for Hotels, Airports, Casinos, Hospitals, and Restaurants. Interfaces with all Hotel PMS Systems, Parking Equipment and Management Software, and Loyalty Programs
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • O-Valet Landing page
    Landing page //
    2022-07-11

Say goodbye to employee fraud, revenue slippage, and bad guest experience.

O-Valet's valet parking app allows you to fully digitize your valet business using ticketless or traditional tickets. This means advanced revenue control (including gate arms entry and exit control, custom rate codes, and lost revenue reports), employee performance, and more. It also means a seamless customer experience from vehicle delivery to retrieval.

By using any ticket type such as SMS, plastic, or paper, your valet operation will reduce your operating expenses while increasing revenue on the curb from every vehicle.

With O-Valet, make data-driven decisions for everything valet.

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

O-Valet

Website
o-valet.com
Pricing URL
Official O-Valet Pricing
$ Details
paid Free Trial $99.0 / Monthly
Platforms
iOS Browser Web Cross Platform Google Chrome Firefox Safari iPhone Android Mac OSX Windows Edge Internet Explorer
Release Date
2015 November
Edit details

Genesys Cloud features and specs

No features have been listed yet.

O-Valet features and specs

  • Easy to Set-up and use: Be running in days not weeks
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Integrations: Oracle Opera 5.x/Cloud, Agilysis rGuest Stay, Galaxy Lightspeed, Hilton OnQ
  • Clean UI: Easy to train new valet staff

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

O-Valet videos

+ Add

O-Valet Valet App

Category Popularity

0-100% (relative to Genesys Cloud and O-Valet)

Genesys Cloud

O-Valet

Communication
100 100%
Communication
0% 0
Valet Parking Software
0 0%
Valet Parking Software
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
SaaS
0 0%
SaaS
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and O-Valet, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

AirGarage - Parking management tool for businesses, hotels & churches

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

netPark - netPark is a cloud hosted point of sale and revenue control system for valet or self park operations.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

WPS - WPS manages CCTV, payments, parking management and other systems through a single integrated network.

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