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Genesys Cloud VS LeadDesk

Compare Genesys Cloud VS LeadDesk and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LeadDesk logo LeadDesk

LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • LeadDesk Landing page
    Landing page //
    2023-10-18

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

LeadDesk videos

+ Add

Join.me LeadDesk Tutorial

More videos:

  • Review - Relinx's experiences of LeadDesk
  • Tutorial - LeadDesk Tutorials - Part 2 - How to Create a New Agent

Category Popularity

0-100% (relative to Genesys Cloud and LeadDesk)

Genesys Cloud

LeadDesk

Communication
91 91%
Communication
9% 9
Business & Commerce
0 0%
Business & Commerce
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
86 86%
Customer Support
14% 14

User comments

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What are some alternatives?

When comparing Genesys Cloud and LeadDesk, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialfire - Cloud Calling at Jet Speed

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

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