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Genesys Cloud VS contactSPACE

Compare Genesys Cloud VS contactSPACE and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • contactSPACE Landing page
    Landing page //
    2023-03-16

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

contactSPACE videos

+ Add

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

Category Popularity

0-100% (relative to Genesys Cloud and contactSPACE)

Genesys Cloud

contactSPACE

Communication
86 86%
Communication
14% 14
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
76 76%
Call Center Software
24% 24
Customer Support
89 89%
Customer Support
11% 11

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and contactSPACE

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys Cloud and contactSPACE, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialfire - Cloud Calling at Jet Speed

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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