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Genesys Cloud VS Exponea

Compare Genesys Cloud VS Exponea and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Exponea logo Exponea

Exponea Packages. Our happiest customers are medium and large-sized B2C companies that generate a major part of their revenue online. Their average Net Promoter Score® is over 60.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Exponea Landing page
    Landing page //
    2023-02-07

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Exponea videos

+ Add

Exponea (Customer Data Platform): A Quick Software Overview

More videos:

  • Review - Exponea x River Island Video - Next Level E-Commerce
  • Review - Виктор Крылов, Exponea - Время сеять, время жать

Category Popularity

0-100% (relative to Genesys Cloud and Exponea)

Genesys Cloud

Exponea

Communication
100 100%
Communication
0% 0
Email Marketing
0 0%
Email Marketing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using Genesys Cloud and Exponea. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Exponea

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
Be the first one to post

Exponea Reviews

The 36 Best Marketing Automation Tools to Use in 2020
Exponea is a customer data platform and an enterprise-level marketing automation tool for eCommerce businesses.
Source: encharge.io

Social recommendations and mentions

Based on our record, Exponea seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Exponea mentions (1)

  • Facebook Is Receiving Sensitive Medical Information from Hospital Websites
    To be fair, the majority of those gstatic connections are for things like fonts. When you are actually logged in there,s only one (for a font), and that is cached by the browser (because you've received it already). Worryingly, I saw requests (that ublock stopped) to https://exponea.com/, dc.services.visualstudio.com/v2/track, and googletagmanager, _and_ if I book an appointment it sends the details of the booking... - Source: Hacker News / almost 2 years ago

What are some alternatives?

When comparing Genesys Cloud and Exponea, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Emarsys - B2C marketing automation software.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Pardot - Salesforce B2B marketing automation

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