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Genesys Cloud VS Chatter

Compare Genesys Cloud VS Chatter and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Chatter logo Chatter

Chatter is an all in one free enterprise social collaboration and networking tool that allows users to collaborate securely at work to share files, established networks, and status updates.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Chatter Landing page
    Landing page //
    2023-07-12

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Chatter videos

+ Add

Review of Chatter (by Ethan Kross)

More videos:

  • Tutorial - Chatter | The Voice in Our Head, Why It Matters, and How to Harness It | Ethan Kross
  • Review - Chatter: The Voice Inside Our Head – an Interview with Ethan Kross #273

Category Popularity

0-100% (relative to Genesys Cloud and Chatter)

Genesys Cloud

Chatter

Communication
88 88%
Communication
12% 12
Music Player
0 0%
Music Player
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Chatter, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Slack - A messaging app for teams who see through the Earth!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Cirrus Insight - Respond to Customers Faster and Update Salesforce from Your Inbox with Cirrus Insight. Start your free 14-Day trial today! No Credit Card Required.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

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