Software Alternatives, Accelerators & Startups

Chatter VS NICE inContact

Compare Chatter VS NICE inContact and see what are their differences

Chatter logo Chatter

Chatter is an all in one free enterprise social collaboration and networking tool that allows users to collaborate securely at work to share files, established networks, and status updates.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Chatter Landing page
    Landing page //
    2023-07-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Chatter videos

Review of Chatter (by Ethan Kross)

More videos:

  • Tutorial - Chatter | The Voice in Our Head, Why It Matters, and How to Harness It | Ethan Kross
  • Review - Chatter: The Voice Inside Our Head – an Interview with Ethan Kross #273

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Chatter and NICE inContact)
Music Player
100 100%
0% 0
Communication
14 14%
86% 86
CRM
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chatter and NICE inContact

Chatter Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Chatter and NICE inContact, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Cirrus Insight - Respond to Customers Faster and Update Salesforce from Your Inbox with Cirrus Insight. Start your free 14-Day trial today! No Credit Card Required.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.