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Genesys Cloud VS Call Center Designer

Compare Genesys Cloud VS Call Center Designer and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Call Center Designer logo Call Center Designer

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for the inbound call center.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Call Center Designer Landing page
    Landing page //
    2022-12-22

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Call Center Designer videos

No Call Center Designer videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Call Center Designer)

Genesys Cloud

Call Center Designer

Communication
96 96%
Communication
4% 4
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
97 97%
Enterprise Communication
3% 3

User comments

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What are some alternatives?

When comparing Genesys Cloud and Call Center Designer, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WorkFusion - WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

MobiWork MWS - Mobiwork MWS is a complete field service solution that features GPS tracking, billing and invoicing, inventory management, work order management, electronic forms, scheduling and dispatch etc.

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