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Genesys Cloud VS Avoma

Compare Genesys Cloud VS Avoma and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Avoma logo Avoma

An AI meeting assistant with conversation intelligence
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Avoma Landing page
    Landing page //
    2023-08-18

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Avoma videos

No Avoma videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Avoma)

Genesys Cloud

Avoma

Communication
100 100%
Communication
0% 0
Productivity
0 0%
Productivity
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
AI
0 0%
AI
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Avoma

Genesys Cloud Reviews

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Avoma Reviews

The 6 Best AI Meeting Tools
Avoma is an AI meeting tool that can produce transcripts and AI notes for both audio and video meetings. It allows collaborative note-taking during meetings that can then be shared with the team.
Source: www.meetjamie.ai

What are some alternatives?

When comparing Genesys Cloud and Avoma, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Fireflies.ai for Meetings - Record, transcribe and search your calls

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Otter.ai - Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.

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